Getting Started Guide

QAComplete™, Triggered Automatically on Every Estimate Submission

Connect Agentech to your XactAnalysisTM workflow and get real-time, AI-powered claim file recommendations the moment a field adjuster submits an estimate no manual uploads, no delays.

Built on Verisk's XactAnalysisTM data connection — the same platform your carriers and adjusters already use.

   QACompleteTM Verisk Logo XactAnalysisTM
Getting Started Guide

What Happens When an Adjuster Submits an Estimate

From XactAnalysisTM submission to structured recommendations — automatically, every time.

Estimate Submitted

A field adjuster completes and submits an estimate through XactAnalysisTM.

Claim File Received

The full claim file package is automatically delivered to Agentech through the shared XactAnalysisTM dataset.

QACompleteTM

Agentech's QACompleteTM analyzes the file against carrier guidelines and industry best practices.

Recommendations Delivered

Structured review results surface in your workflow — ready for adjuster or supervisor action.

QACompleteTM

What Gets Reviewed in Every Claim File

QACompleteTM is purpose-built for property and casualty claims, checking the areas that matter most to your carriers.

Estimate Consistency

Verifies that line items, quantities, and pricing are internally consistent and align with the reported scope of loss.

Scope Completeness

Flags missing line items, incomplete room entries, or gaps in coverage that may indicate an under-scoped estimate.

Carrier Guideline Adherence

Cross-references the file against your carrier's specific rules — depreciation schedules, labor rates, required documentation, and more.

Coverage Application & Alignment

Confirms that the coverage method applied — ACV, RCV, or otherwise — is consistent with the reported damage and the carrier program on the claim.

Documentation Requirements

Confirms required supporting documents are present — photos, signed authorizations, inspection reports, and contractor invoices.

Best Practice Flags

Surfaces patterns or entries that, while not technically incorrect, may warrant a second look from a supervisor or desk reviewer.

Sample Output

Recommendations That Are Actually Actionable

Every review result is structured, categorized, and tied directly to a specific finding — so adjusters and supervisors know exactly what to act on and why.

Results are delivered via your preferred channel: directly in XactAnalysisTM, through your claims management system, or via the Agentech dashboard.

Actionable findings Action required or informational Carrier-specific rules
Example Image
QACompleteTM

What Gets Reviewed in Every Claim File

QACompleteTM is purpose-built for property and casualty claims, checking the areas that matter most to your carriers.


  • Schedule Your Onboarding Call

    Book a call with the Agentech team. We'll walk through your carrier programs, adjuster workflows, and any specific guidelines or rule sets you want enforced in QACompleteTM.

    This session typically takes 30–45 minutes and is all we need to scope the integration.

    Book Onboarding Call
  • Agentech Establishes Data Access with Verisk

    We coordinate directly with Verisk to configure access to your organization's shared XactAnalysisTM dataset. This gives Agentech visibility into the claim file packages associated with your account so reviews can trigger automatically on each submission.

    Note: You'll need to provide written authorization for Agentech to access your XactAnalysisTM data. Your Agentech contact will send you a simple authorization form to complete.


  • Configure Your Review Rules

    Together, we configure the AI review logic to match your carrier programs — including any program-specific guidelines, depreciation schedules, documentation requirements, and pricing thresholds you want enforced.

    Agentech supports multiple carrier programs simultaneously, so rules are always applied to the correct file based on the carrier identified in the claim package.


  • Go Live & Monitor

    Once the data connection is tested and your rules are validated, the integration goes live. Every subsequent estimate submission in XactAnalysisTM automatically triggers QACompleteTM — no action required from your team.

    You'll have access to the Agentech dashboard to monitor review volume, track findings trends, and adjust rules as carrier guidelines evolve.

FAQ

Common Questions

  • Does this require changes to how adjusters submit estimates in XactAnalysis™?

    No. Field adjusters continue using XactAnalysis™ exactly as they do today. The Agentech integration works at the EDI layer — completely transparent to the adjuster. Submission triggers the review automatically in the background.

  • How quickly are review results available after an estimate is submitted?

    Typical turnaround is under two minutes from the time the estimate is submitted in XactAnalysis™ to when review results are available. Actual timing can vary slightly depending on file complexity and claim package size.

  • Can we configure different rules for different carrier programs?

    Yes — carrier-specific rule sets are a core part of the platform. Agentech reads the carrier identifier in the XactAnalysis™ file package and automatically applies the correct guidelines. You can maintain separate rule sets for each carrier program you handle.

  • Where do the review results appear?

    Results are available in the Agentech dashboard by default. We can also push findings to your claims management system (CMS) via API, or deliver them as structured data back into XactAnalysis™ — depending on your workflow preference. Delivery options are configured during onboarding.

  • Does Agentech adjudicate or make claim decisions?

    No. Agentech presents findings and recommendations — it never makes coverage decisions, sets reserves, or adjudicates claims. Our AI surfaces relevant data at key review points so that human adjusters and supervisors can make better-informed decisions, faster.

  • What does the data access authorization involve?

    To access your claim file packages through XactAnalysis™, Agentech needs written authorization from your organization to view data within your shared dataset. This is a short form your Agentech contact will provide. From there, we coordinate the data access setup with Verisk directly. Most clients complete this step in 3–5 business days.

Ready to Put QAComplete™ to Work?

Talk to the Agentech team and get your XactAnalysisTM integration up and running in days, not months.