XactXpert and Validate by Cotality only review the estimate. Carriers reject for reasons outside it — missing photos, inconsistent sketches, scope mismatches with field notes. We catch those.
Onboarding (3 weeks) codifies how your best reviewer actually reviews — not a generic ruleset someone else wrote. The standard scales without them in the room.
If you handle three carriers with different guidelines, we map all three. Each file is reviewed against the right one — automatically.
"Photo report shows interior water damage. Estimate has no line items. A checklist bounces the file. QA Complete reads the GLR, understands why it's excluded, and passes the file cleanly — the way your senior reviewer would."
"The AI surfaces. Your team decides."
See QA Complete →
Pull claim data on intake. Run analysis against your guidelines. Push back an Action Plan as a claim note.
Scrape claim notes and activity. Summarize the week. Push back as a claim note.
Webhook triggers categorization, renaming, tagging, and tasking. What we can't reliably handle lands in an Exception Queue for human resolution; resolutions feed back into the model.
XactAnalysis ↔ CMS bidirectional sync. Assignments out, events and documents back. Closes the gap between systems your team runs in parallel.
Leverage these capabilities right in our platform or contact us to discuss a CMS integration.
