Agentech
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Field notes on claim oversight.

How carriers, IAs, TPAs, and restoration companies are closing the gap between the standard on paper and the standard on the file.

Claims adjuster reviewing a claim file on a laptop
Thought Leadership

Where to Start with AI in Claims: Start Where Nobody Has to Change How They Work

Most first AI projects in claims do not fail on technology. They fail on adoption. Three questions to run any candidate project through, and why file review on closed ...

Oct 13, 2026, 2:29:01 PM · Alex Pezold Read →
Alex Pezold on building AI around how claims adjusters work
Thought Leadership

AI Designed with Adjusters in Mind

Claims adjusters aren't interchangeable. They read a file, weigh what's missing, and make a call that carries real consequences. So when we build AI at Agentech, we ...

Aug 5, 2026, 2:04:52 PM · Alex Pezold Read →
Alex Pezold on AI governance as a competitive advantage in claims
Thought Leadership

Governance as a Competitive Advantage: The Click-to-Evidence Standard

In 2026, trust has become the currency of claims operations. As carriers move from experimenting with AI to relying on it, the black-box era of opaque algorithms is ...

Aug 5, 2026, 2:04:51 PM · Alex Pezold Read →
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